Challenge: New cashiers need a quick reference for determining how to use a counterfeit detection pen at the register.
Solution: I created this job aid to be printed and placed beside the register discreetly. This is meant to be a quick reference.
Results: The best measure of progress would be how many cashiers are correctly using the counterfeit detection pen on bills valued at $50 or greater.
Creating Meeting Invites in Outlook.pdfChallenge: Employees needed a quick reference for sending meeting invites via Outlook, as they would often forget the process.
Solution: I created this job aid to be kept at employee's desk or saved to their device as a quick reference for sending meeting invites in Outlook.
Results: Employees were able to follow the step by step guide to send Outlook calendar invites to meetings.